Have Consumers Or Moving Companies

Over the past 30 years we have seen deregulation in many service oriented industries in America.

Telephones, electricity and many other service providers have gone through major changes, caused by deregulation.

The purpose of deregulation is to open markets to competition. More competition should create better service and better prices.

In reality, what has happened? Overnight there were many fly by night companies in every service oriented industry. They offered fantastic services and prices, often too good to be true. Then, they disappeared. Or the services that we actually received were sub par and way below expectations - Moving Company Marketing.

One industry that has gone through deregulation is the long distance moving industry.

In 1980 the federal government passed the "Household Goods Transportation Act". This created a wide open market, changing the moving industry. Until then there was a limited amount of moving companies and pricing was governed by a tariff.

Suddenly, this all changed. By the 1990's there were hundreds of moving companies competing for business in the long distance moving market.

This should have had a great impact and have been a major victory for consumers. It should have helped the long distance moving industry grow, since Americans move more often than anyone else in the world. There should be lower prices and better service. Is this what happened?

Most American business owners are honest people. A business owner is also a consumer. Business owners treat their customers with the same respect they expect to receive. They are honest and hard working people.

In reality there is a lot of confusion about moving and the moving industry. It seems that we have created a virtual monster! Something very simple like moving has turned into something overly complex. It has also created lots of mistrust and without question a number of scams.

As Americans, we are firm believers in open markets. However there needs to be an official body that oversees the moving industry.

There must be clear guidelines and rules that will protect both consumers and moving companies.

 

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